Privacy Policy - Skip Hire Norbiton

At Skip Hire Norbiton, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

1. Introduction

Our primary goal is to provide efficient skip hire services while respecting and protecting your personal data. This policy applies to all visitors and customers of Skip Hire Norbiton.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, email address, phone number, and address.
Transactional Information: Details of the services you have requested from us.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information about how you use our website and services.

3. How We Use Your Information

Your information is utilized in the following ways:

Service Provision: To process your skip hire requests and manage your bookings.
Communication: To respond to your inquiries, provide customer support, and send updates about your services.
Improvement of Services: To analyze usage patterns and enhance our offerings.
Marketing: To send promotional materials, subject to your consent.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legitimate Interests: To improve our services and communication.
Consent: Where you have given clear consent for us to process your personal data.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes using SSL encryption, secure storage systems, and regular security assessments.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request correction of any inaccurate or incomplete data.
Erasure: You can request deletion of your personal data under certain conditions.
Restriction of Processing: You can request the limitation of processing your data.
Data Portability: You can request a copy of your data in a readable format.
Objection: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us through the provided channels.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our website, enabling us to improve its functionality and your overall experience.

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us monitor and improve website performance.
Functional Cookies: Remember your preferences and settings.
Advertising Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

11. Acceptance of This Policy

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from using our services.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Skip Hire Norbiton operates, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the appropriate channels provided by our services.