Terms and Conditions - Skip Hire Norbiton

Introduction

Welcome to Skip Hire Norbiton. Please read these Terms and Conditions carefully before engaging our services. By using our services, you agree to comply with and be bound by these terms. These terms govern your relationship with us and outline your rights and responsibilities.

Service Agreement

Booking and Reservations

To book a skip, you must provide accurate and complete information during the reservation process. All bookings are subject to availability.

Eligibility: You must be at least 18 years old to enter into a contract.
Reservation Confirmation: Bookings are confirmed upon receipt of a reservation confirmation email.
Access Requirements: You must ensure that our team has the necessary access to the delivery and collection site.

Payment Terms

Payment must be made in full at the time of booking unless otherwise agreed upon. We accept various payment methods for your convenience.

Accepted Payment Methods: Credit/Debit Cards, Bank Transfers, and Cash.
Payment Schedule: Payment is due upon delivery of the skip.
Late Payments: Late payments may incur additional charges.

Responsibilities

Customer Responsibilities

As a customer, you agree to the following:

Site Preparation: Ensure the site is ready for skip placement, free of obstructions.
Permits: Obtain any necessary permits if required by local authorities.
Load Specifications: Do not overload the skip beyond the specified weight limit.
Prohibited Items: Refrain from disposing of hazardous materials, electronics, and other prohibited items.

Service Provider Responsibilities

Skip Hire Norbiton commits to:

Timely Delivery: Deliver the skip within the agreed timeframe.
Quality Equipment: Provide high-quality, well-maintained skips.
Collection Services: Promptly collect the skip upon completion of the hire period.
Customer Support: Offer reliable customer support for any queries or issues.

Cancellation and Refund Policy

You may cancel your booking under the following conditions:

Cancellation Notice: Provide at least 48 hours' notice prior to the scheduled delivery.
Refunds: Full refunds are available if cancellation is made within the specified timeframe.
Rescheduling: We may offer rescheduling options based on availability.
Non-Refundable Fees: Certain fees may be non-refundable, such as administration or booking fees.

Liability and Insurance

Skip Hire Norbiton is committed to ensuring the safety and security of our services. However, our liability is limited in the following ways:

Damages: We are not liable for any incidental or consequential damages arising from the use of our skips.
Theft or Loss: We are not responsible for the theft or loss of your items placed in the skip.
Insurance: We recommend that customers have appropriate insurance coverage for their possessions.

Privacy Policy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which outlines how we handle your data, ensure its security, and your rights concerning your information.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically. Continued use of our services constitutes acceptance of any revised terms.

By choosing Skip Hire Norbiton, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.